Returns & Complaints
At happysfisherman.com, we aim to provide excellent service and high-quality products. However, if you’re not completely satisfied with your purchase, we’re here to help.
Returns Policy
You have 30 days from the date of delivery to return any unwanted items, provided they are unused, in their original packaging, and in a resalable condition.
How to Return an Item:
- Log in to your account at happysfisherman.com and visit the “Returns” section.
- Follow the instructions to generate a returns label.
- Pack the item securely and attach the label.
- Drop off the parcel at your nearest courier service.
Refunds:
Once we receive and inspect your return, we’ll process your refund within 5 working days. Refunds will be issued to the original payment method.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 14 days of delivery. We may request photos or additional details to resolve the issue quickly.
Replacements:
If an item is faulty, we’ll offer a replacement (subject to availability) or a full refund.
Complaints
We take all complaints seriously and strive to resolve them promptly. If you have any concerns about our products or service, please reach out via our online contact form at happysfisherman.com.
Feedback:
Your feedback helps us improve. If you’ve had a positive experience, we’d love to hear about it too!
For further details, please visit our full Terms & Conditions at happysfisherman.com.